Lessons learned

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Every accepted lesson, newest first

1 General information

Project / activity * Department / team Discipline Client / site Equipment / system / asset Event type Phase of work Risk category Prepared by * Date of event Related reference (drawing, spec, NCR, incident, work order)

2 Event / activity overview

What was planned? What actually happened?

Impact — what did this cost us in safety, quality, cost, schedule, reliability or client confidence?

Severity Detected

3 What went well?

Design reviews, coordination, material choices, inspection methods, supplier practice, a procedure that prevented a problem.

4 What didn't go well? Immediate problem Contributing factors

Root cause method

Root cause, if established

5 Lesson statement

One reusable sentence. Start with the work type, say what to do, and say why.

For future work of this type, we should…

6 Actions to improve

Start each action with a verb: update, add, revise, train, standardise, verify.

Action / improvement	Type	Owner	Target	Priority	Evidence required

7 Sharing, review & follow-up

Share with Method Reviewed by Date for review of actions Standard, procedure or checklist this lesson was written into

Outcomes / comments

Lessons learned

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Lessons learned form

Lesson